Job Description

Job Description

Job Description

Overview

The Escort is responsible for supporting facility security operations by managing visitor movement and ensuring compliance with established access control procedures within government-owned and leased facilities. This position serves as a trusted representative of the security team, ensuring visitors, contractors, vendors, and other authorized personnel are properly screened, escorted, and monitored while on site. 

The Escort plays an important role in maintaining a secure environment by controlling access to restricted areas, observing and reporting security concerns, and providing professional assistance to employees, visitors, and government personnel. The position requires strong attention to detail, sound judgment, professionalism, and the ability to effectively interact with individuals from diverse backgrounds while maintaining compliance with site security requirements. 

Responsibilities

• Escort visitors, contractors, vendors, and other authorized personnel within designated facilities and controlled areas in accordance with site security procedures. 
• Verify identification, credentials, visitor documentation, and access authorizations before granting entry to designated locations. 
• Monitor visitor activities to ensure compliance with applicable security requirements and facility restrictions. 
• Control access to buildings, property, and restricted spaces through established access control processes. 
• Observe, identify, and report suspicious activity, security concerns, safety hazards, or procedural violations. 
• Support the protection of government property, equipment, materials, and sensitive work areas. 
• Serve as a professional point of contact for employees, visitors, contractors, government personnel, and VIP guests. 
• Provide directions, guidance, and assistance regarding facility access procedures and security requirements. 
• Maintain a courteous, professional, and customer-focused approach in all interactions. 
• Foster positive working relationships while ensuring consistent enforcement of security procedures. 
• Conduct interior and exterior security observations and inspections as assigned. 
• Monitor assigned areas and report unusual activity, safety concerns, policy violations, or security incidents. 
• Other duties as assigned

Qualifications

Minimum Qualifications : 

• Successfully pass background and drug screening.
• High school diploma or GED required. 
• Previous experience in access control, security operations, customer service, military service, government support, or a related field preferred. 
• Experience working in controlled-access, government, military, industrial, or corporate environments preferred. 
• Must be capable of exercising sound judgment and maintaining professionalism when interacting with visitors and employees. 
• TS clearance or ability to obtain

Knowledge, Skills and Abilities:

• Knowledge of access control principles, visitor management procedures, and facility security practices. 
• Knowledge of customer service techniques and professional workplace conduct. 
• Ability to understand and apply security procedures, post orders, and site-specific instructions. 
• Ability to maintain confidentiality and appropriately handle sensitive information. 
• Ability to observe, assess, and report unusual or suspicious activities. 
• Ability to remain calm, professional, and effective in stressful or challenging situations. 
• Strong interpersonal, communication, and customer service skills. 
• Strong attention to detail and organizational abilities. 
• Ability to work independently while maintaining accountability and adherence to procedures. 
• Proficiency in Microsoft Office applications, email systems, and basic database applications. 
• Skill in operating computers, radios, telephones, and standard office equipment

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